The estimated delivery time is10 to 25 business days, depending on the origin of the item and your delivery location. In the event ofcustoms inspections or delays, the time your order remains in customswill not be countedas part of the delivery period.

All products in our store include free shipping.

Yes. Once your order has been dispatched, you will receive a tracking number by email to track your delivery in real time.

You have the right to request areturn or exchange within 14 daysof receiving your order, as provided by theConsumer Contracts Regulations (UK)andEU consumer protection laws. This applies to all eligible products purchased directly from our online store.

To be eligible for a return or exchange:

• The product must be unused, in its original packaging, and include all tags and accessories.
• Personalised or made-to-order items cannot be returned unless they are faulty or damaged.
• If you have received an item different from what you ordered, or a product with a manufacturing defect, please contact us immediately.

Zeyra will take care of it. Please contact us within 7 days of delivery and provide a photo of the item. We will arrange a free replacement or a full refund.