At Zeyra, we partner with trusted suppliers from the United States, Europe, and Asia to offer you the best combination of price, quality, and reliability.
All products are shipped directly from our international factories or distribution centres to ensure authenticity and high standards of quality.
1. Delivery Timeframes
The estimated delivery time is 10 to 25 business days, depending on the origin of the item and your delivery location.
In the event of customs inspections or delays, the time your order remains in customs will not be counted as part of the delivery period.
2. Shipping & Tracking
Once your payment is confirmed:
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A tracking number will be sent to your email within 5 to 10 business days.
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Payments made via bank transfer may take up to 5 additional business days to be cleared.
You can track your order’s progress at any time using the tracking link provided by Zeyra.
3. Delays & Customer Support
If your delivery timeframe has been exceeded:
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Please check the status of your order with your local courier or postal service first.
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If they confirm they do not have possession of your parcel, contact us immediately so we can investigate with our supplier.
Once verified:
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If a logistics issue is confirmed, Zeyra will issue a full refund of your purchase immediately after the investigation is completed.
4. Zeyra’s Commitment
We carefully select our suppliers based on:
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Verified product quality
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Reliable shipping performance
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Full international tracking and delivery security
Our commitment is to ensure that every Zeyra customer receives their order safely, on time, and in perfect condition.
5. Contact Us
For any questions or concerns regarding your shipment, please contact us at:
📧 help@storezeyra.com